- Auto-fill from open bills and unit roll
- Form 11 or Form 20 by JMB vs MC setting
- Registered-mail labels and AR register export
- Tracking + proof scans on each unit
- Print desk kit for COB / committee briefings
Form 11 vs Form 20
Joint Management Bodies typically use Form 11 under the Strata Management Act 2013 pathway for recovery of charges. Management Corporations use Form 20 where that is the correct statutory demand for your titled scheme. JMBpay stores the management-body type and authorised signatory per property so the right form is generated.
Do not paste amounts from a spreadsheet into a blank PDF if the portal already knows the combined unit total after remainders and late interest — that is how Form 11 errors happen.
From generator to Pos Berdaftar proof
JMBpay builds the mail list from debtors, cleans shipping addresses, exports Brother / P-touch labels, and records tracking numbers (including Delyva sync where enabled). Scanned AR cards and proof of service stay on the unit file.
That chain — demand → registered mail → tracking — is what committees need before tribunal filing, not a WhatsApp screenshot.
Frequently asked
Can JMBpay generate Form 20 as well as Form 11?
Yes. Set the property management body to MC when appropriate; Form 20 demand and signatory fields follow that setting.
Does the generator include late fees?
Demand totals follow the unit’s open charges in JMBpay, including late interest lines that remain due — so Form 11 matches what owners see on their statement.
Related
- Strata billing software Malaysia for JMBs and MCs
- JMB management system for Malaysian strata
- Why a Web App + PWA wins for JMBpay.my
- MC maintenance collection software for Malaysian strata
- Condominium billing software for Malaysia
- Form 20 notice of demand for Malaysian strata MCs
- How to collect maintenance fees legally in Malaysia
- Strata tribunal arrears management for Malaysia